INTERIM PROGRAM MANAGER

Vulcan Regional Victim Services is seeking a full time Interim Program Manager to join our team. The Program Manager is responsible for overseeing the coordination and administration of all aspects of the program including planning, organizing, staffing, and supervising the day-to-day operation of all services provided to victims of crime and tragedy, as well as, volunteer advocate coordination; including recruitment, screening, selection, training, supervision and evaluation

DUTIES AND RESPONSIBILITIES: 

 

  • Work within the Vulcan RCMP Detachment as scheduled.

  • Provide on-call crisis intervention, support, guidance, and referrals to victims of crime as required.

  • Provide routine support and supervision to the Vulcan Regional Victim Services advocates.

  • Abides by Board policy to ensure the program is operating in a cost-effective manner within budgetary and policy confines.

  • Formulate short and long-term goals for the program and assesses goals in order to ensure a standard of excellence.

  • Ensures all records, statistics, referrals and reports are maintained and available in a professional manner, ensuring confidentiality through day-to-day management of an office system.  Keeps accurate and up-to-date records of volunteer and work hours and training hours logged for Advocates, Board members and Program Staff.

  • Provide program reports to the Board of Directors, RCMP and Justice and Solicitor General as required.

  • Develop and maintain a resource center containing appropriate information and training aids.

  • Seek out funding opportunities and submit grant applications.

  • Attends and supports fundraising, community awareness and advocate recruiting events.

  • Provide services and public education to the community as required.

  • Flexibility to cover on call shifts as needed (we are a 24/7, 365 days a year service).

  • Facilitate regular advocate meetings.

  • Attend meetings as required (Board, Interagency, Regional, Association and Partnership meetings).

 

REQUIREMENTS:

 

  • Meet security clearance through the RCMP as per force policy.  

  • Meet the Core Standard training as set out by Justice and Solicitor General online E-Learning and Victim Advocate Core Training.

  • Sign and maintain an Oath of Confidentiality and Code of Ethical Conduct

  • Abide by all Board and applicable RCMP force policy and procedures.

  • Able to work in stressful situations.

  • Be willing to travel to court, meetings, and trainings as needed.

  • Possess strong written and verbal communication skills and the ability to provide non-judgmental support.

  • Must possess the ability to work independently with strong decision making capabilities and critical problem solving skills with the ability to remain calm in emergency and stressful situations.

  • Maintain a high degree of professionalism, including proper business attire, punctuality and the positive promotion of Vulcan Regional Victim Services.

  • Possess a valid driver’s license, vehicle insurance and has access to a vehicle.

  • Ability to work evenings and weekends as required for on call shifts or scheduled events.

  • Travel outside of VRVSS service area as required. 

ASSETS:

 

  • Experience managing and coordinating staff and volunteers

  • Demonstrated organizational skills

  • Able to provide public presentations and collaborate with other community agencies

  • Good working knowledge of Microsoft Office programs including Excel and other computer applications  

  • Degree in human services or equivalent related experience

  • Demonstrated supervisory experience

  • Experience in writing grant proposals

  • Experience with planning and organizing fundraising events

  • Understanding of the Criminal Justice System

  • Experience working within a police environment

Contact

To submit a resume or for further inquires please contact Board Chair Laurie Lyckman. 

P (403) 423-0143